Microsoft Document Watch for Operational Excellence

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Back when my day-to-day duties included database administration work and enterprise architecture, I became rather obsessed with the idea of operational excellence.  I read everything I could on the topic.  I made a list of favorites, which became somewhat shabby over time, as I dog-eared important pages and scribbled notes in the margins.  (Perhaps that list of favorites might, in and of itself, make a good blog post).  Fast-forward a decade and I'm still mightily interested in operational excellence for IT organizations.  It's just that so much good material is available for free on the … [Read more...]